About This Course

This course is accredited and approved by the Engineering Council of South Africa (ECSA). Professionals will gain 2 ECSA CPD Points. PMI Certificate holders will also be eligible to claim 14 PDUs from the Project Management Institute (PMI). In the construction and engineering environment, learning about quality is important because it helps ensure that all aspects of a project are completed to the agreed upon standards. This includes the quality of the product or service provided, the quality of the project management, and the quality of products or services procured from outside the project. Understanding different definitions of quality and how to apply quality management principles can help project managers plan for and deliver the desired level of quality on their projects. Additionally, understanding the cost of quality and how to continuously improve quality can help ensure that projects are completed efficiently and effectively. This course teaches professionals about these topics and how to apply them in a construction project environment, including in an adaptive or hybrid project management approach. By completing this course, professionals will be able to understand the importance of quality in construction and engineering projects and be able to effectively manage and improve quality on their projects.

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This course is based on:

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• The PMBOK® Guide – 7th Edition (2021)

• Process Groups: A Practical Guide (2022).

• Agile Practice Guide (2017) 

• The International origination for standardization (ISO) Standards

• The Construction Extension to the PMBOK® Guide - 2016 Edition.

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Obtain your certificate and differentiate yourself from others

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Additionally, earning a certificate in Quality Management can help you advance your career and potentially open up new job opportunities. Many employers prioritize hiring candidates with advanced training and certifications, and having a certificate in Quality Management can make you a more attractive candidate for these positions. Overall, earning a certificate in Quality Management can be a valuable investment in your career and can help you stand out to prospective employers.

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The future Quality in the Construction and Engineering Environment and why this is an important skill to have
 

In the construction and engineering environment, the importance of quality is likely to continue to be a critical factor in the success of projects. As technology and processes continue to evolve, there will likely be an increasing focus on improving the efficiency and effectiveness of quality management in order to meet the changing needs of clients and stakeholders.

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One trend that is likely to continue is the increasing use of technology to manage quality on construction and engineering projects. For example, the use of software and other digital tools to track and monitor quality metrics, as well as automate quality assurance and quality control processes, is likely to become more widespread.

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Another trend that is likely to continue is the increasing focus on sustainability and environmental responsibility in the construction and engineering industry. This will likely involve a greater emphasis on ensuring that projects are completed to high standards of quality in order to minimize their environmental impact and meet the needs of clients and stakeholders.

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Overall, the ability to effectively manage quality on construction and engineering projects will continue to be an important skill to have in the future. This will involve staying up-to-date with the latest best practices and technologies related to quality management, as well as being able to adapt to changing industry trends and requirements. By developing and maintaining these skills, professionals in the construction and engineering industry will be well positioned to succeed in the future.

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A detailed look of what will be covered in this course

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• Understanding different definitions of quality: In this course, we will look at different definitions of quality, such as those provided by PMBOK, ISO, and different quality gurus, and how they apply to the BUILT environment. We will also examine how these definitions may vary depending on the context and perspective of the observer.

• Defining the meaning of quality in a construction project environment: This course will cover the specific quality requirements of a construction project, including how to define quality in terms of conformance to project specifications, fitness for use, customer satisfaction, and value for money. We will also discuss how to align quality objectives with the needs and expectations of the project stakeholders.

• Learning about quality management principles and how to apply them: In this course, we will discuss various quality management principles, such as customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, factual approach to decision making, and mutually beneficial supplier relationships. We will examine how these principles can be applied in a construction project environment in order to deliver a high-quality product or service.

• Defining different quality assessment models and how to use them: This course will cover various quality assessment models, such as the Deming Cycle, Six Sigma, and Total Quality Management (TQM). We will explore the key principles and methods of each model, and how to apply them in a construction project environment in order to evaluate and improve the quality of a product or service.

• Understanding the relationship between quality management and other aspects of the project life cycle: This course will cover how to integrate quality management into every phase of the project life cycle, from planning to execution to closure. We will discuss how to develop a Quality Management Plan, identify quality standards, and implement quality control and assurance activities in order to ensure the quality of the project deliverables.

• Appreciating the importance of the cost of quality and how it affects a project: In this course, we will examine the concept of the cost of quality and how it affects a project, including the different types of cost of quality (prevention, appraisal, and failure costs). We will also discuss how to reduce the cost of quality in order to improve the efficiency and effectiveness of the project and increase competitiveness.

• Creating a quality management plan and how to implement it on a project: This course will cover the process of developing and implementing a Quality Management Plan in a construction project environment. We will discuss how to identify quality standards, define quality metrics, and implement quality control and assurance activities in order to ensure the quality of the project deliverables.

• Applying quality assurance techniques to ensure that quality is maintained throughout a project: This course will cover various quality assurance techniques, such as inspections, testing, auditing, and statistical process control, and how to apply them in a construction project environment in order to verify that the product or service meets the specified quality standards.

• Understanding the importance of quality improvement and how to continuously improve quality on a project: This course will cover the benefits of continuous improvement and how to apply it in a construction project environment. We will discuss how to identify areas for improvement and implement corrective actions in order to continuously improve the quality of the project deliverables.

• Creating a process improvement plan and how to apply it in practice: This course will cover the process of developing and implementing a process improvement plan in a construction project environment. We will discuss how to identify opportunities for improvement, prioritize improvement efforts, and measure the results of improvement efforts in order to continuously improve the efficiency and effectiveness of the project.

• it also covers learning about how to apply quality management principles in an adaptive or hybrid project management approach

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What are the learning objectives of this course and how can they be applied to your job. 

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This course will cover the following topics:

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• Understanding different definitions of quality, such as those provided by PMBOK, ISO, etc.

• Defining the meaning of quality in a construction project environment

• Learning about quality management principles and how to apply them

• Defining different quality assessment models and how to use them

• Understanding the relationship between quality management and other aspects of the project life cycle

• Appreciating the importance of the cost of quality and how it affects a project

• Creating a quality management plan and how to implement it on a project

• Applying quality assurance techniques to ensure that quality is maintained throughout a project

• Understanding the importance of quality improvement and how to continuously improve quality on a project

• Creating a process improvement plan and how to apply it in practice

• Learning about how to apply quality management principles in an adaptive or hybrid project management approach.

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Accreditation earned on completion of this course:
 

Earning ECSA CPD points is valuable for professionals in the construction industry as it demonstrates their commitment to staying current and continuing their professional development. By completing this course and earning ECSA CPD points, professionals can showcase their dedication to best practices and expertise in Quality Management.

Upon completing this course, professionals will earn 2 ECSA Continuing Professional Development (CPD) point and 14 Project Management Institute (PMI) Professional Development Units (PDUs) for PMP certificate holders. 

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Recordings of the live sessions will be made available for attending delegates who miss a session due to load shedding. Please note that the course live sessions must be attended in order to qualify for your certificate. Recordings are only for review purposes.